Outsourced IT Support Company
Outsourced IT Support Company
A Full IT Department For Your Business
A Full IT Department For Your Business
- Managed IT Services
- Cyber Security Services
- Office 365 Migrations
- Private Cloud Migrations
- Project Management
- Compliance
- Risk Assessments
- Remote Help-Desk
- Outsourced IT Support
- Virtual CIO Services
- Onsite Network Support
- Complete Transparency
- Customized Service Plans
- Full Accountability
- Managed IT Services
- Cyber Security Services
- Office 365 Migrations
- Private Cloud Migrations
- Project Management
- Compliance
- Risk Assessments
- Remote Help-Desk
- Outsourced IT Support
- Virtual CIO Services
- Onsite Network Support
- Complete Transparency
- Customized Service Plans
- Full Accountability
White Mountain IT is one of New Hampshire’s top-rated Managed Service Providers, specializing in providing best-in-class outsourced computer support, and Cyber Security Services to businesses throughout the US.
If your business requires occasional tech support or would like a top-rated Managed IT Service plan, call the IT Support Company that’s been exceeding expectations for over 35 years!
Thank You for visiting, we look forward to speaking with you.
Professional IT Management and Support
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Based in Southern New Hampshire, we provide Computer Support and Professional IT Management Services to businesses throughout the US.
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We know that not all businesses have the same exact needs, so our Managed IT plans can be customized for each client to ensure the best fit and value based on their needs and budget.
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With a Fully Managed IT Support plan, we serve as our client’s IT Department.  We provide all services for a flat monthly fee and are responsible for critical technology, infrastructure management, cybersecurity, and technical support.
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Please explore our site to learn more about what we do, but first, here are a few things that we do NOT do;
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We do NOT outsource Helpdesk or any other services; all services are performed by full-time employees working from our local offices. Â
We do NOT force you into a long-term contract; our service agreements are month to month. Â
We do NOT insist that clients buy hardware from us; you are free to purchase equipment and software from whomever you choose.Â
We do NOT keep clients in the dark; you have complete visibility into our systems and activities. Â
If you think it might be time to change your IT Support Provider, give us a call for free confidential conversation.
We understand that IT Support is not a "one size fits all" solution
Our clients range in size from the very small office, to larger organizations with up to 500 computers.
White Mountain's Fully Managed IT Service Plans provide:
White Mountain's Fully Managed IT Service Plans provide:
Cyber Security Services
- Managed Firewall and VPN
- Endpoint protection and SOC response (EDR)
- Cybersecurity Detection and Response (SIEM, SOC and SOAR services)
- Remote user Security (SASE, VPN, Secure Remote Desktop)
- Compliance Support (PCI DSS, HIPAA, FTC Safeguards Rule, CMMC)
- Security Frameworks (NIST, CIS v8, CMMC)
- Pre-Audit Services and Reviews (Gap Assessment, Compliance strategies)
- IT Security policy and strategy (Policies, Standards, Procedures)
- Risk Management (RM Program, GRC, Risk Assessments, Risk Register)
- Cyber Security Insurance (reviews, applications, and compliance)
- Vulnerability monitoring and management (Vulnerability Mgt. Program, Scanning, Risk Scoring, Remediation)
- Security awareness training and phishing simulation
- Cloud security monitoring
- Wireless Security Assessments
- Secure Configuration management (DoD STIG, CIS Benchmarks)
- Secure Identity management (MFA, Single Sign-on, Privileged Identity Management)
- Asset and Software Management
- Data Protection (Classification, DLP)
- Secure Networking
- IT Management standards and best practices
- Incident Response Support (Incident Response Plan, Tabletop exercises, access to IR and forensic specialists)
Our IT Support Speaks For Itself
Recent Customer Feedback
Recent Customer Feedback
(yes, we are very proud of our team!)
(yes, we are very proud of our team!)
Frequently Asked Questions
Do This Right Now to Ease the Stress of a Cybersecurity Incident
Build an Emergency Contact Sheet as a Part of Your Business Continuity Plan Yep, it sounds simple. In fact, it?s probably something that you already have, but let?s make sure that it?s up-to-date and includes some good information that will help you and your staff in case there is a major disruption to your business. What do we mean by a disruption? Let?s assume you can?t access any of your systems; your line of business apps, your email, your contacts, and the documents on your server. Let?s assume that something
Building Your Cybersecurity Emergency Response Plan
Breach Detection Methods The first step is to build your system of breach detection methods. Because hackers and their malware aim to be invisible until they strike, it’ important to have a wide range of detection measures to identify when a breach – or the infection before the breach – occurs. Network Monitoring Network monitoring tracks all behavior across multiple systems ranging from CPU core temperature to network activity. Network monitoring allows you to track when hidden processes are using resources and unauthorized network access. Network monitoring is the
IT Management for Entirely Virtual Companies: A Comprehensive Guide
Defining IT Management for Entirely Virtual Companies What is IT management for entirely virtual companies? In short, it’s the process of protecting and preserving your client and company information, regardless of how you store or transmit it. IT management for entirely virtual companies refers to managing and protecting a company’s data and information that exists solely online. This can be challenging, as many potential cyber threats can target virtual businesses. However, by taking the proper precautions, you can help to keep your client and company information safe. As a
If You Use Office 365, Do You Still Need to Backup Your Data?
Why Backup Your Data with Office 365 Office 365 offers some great data protection, but it doesn’t actually provide for all personal data storage needs -and does not come close to all business data archiving needs. Why back up your data when working with Office 365? Office 365 Backups Only Last 30 Days The first and most important reason is that Office 365 only backs up data for 30 days, typically, or 90 days in some circumstances. This is a long time for collaboration, but not long at all
Featured Services
Service and Support Management
Professional Service Management requires a commitment to mastering execution, constant improvement, and exceptional customer service. When you work under a Managed IT Service flat rate billing system, as we generally do, profitability is directly tied to our efficiency, expertise, and management practices. When our clients have problems, it costs us BOTH money, so by investing in proactive management systems we maximize productivity for both organizations. For your staff, we strive to minimize inefficiencies, interruptions and downtime, for our team, we avoid “fixing” things that shouldn’t have broken in the first
Onsite IT Support, because sometimes you just need a technician onsite.
In addition to the typical user requested onsite services such as workstation service, setup, and troubleshooting, our team also performs proactive onsite IT service to help keep your infrastructure running and prevent problems from occurring in the first place. Typical onsite IT services include support of various systems such as: Issues with network wiring and internet connections Wireless network design, installation, and support Network hardware such as firewalls, switches, and routers Servers, backup systems, and power protection Desktop computers, printers, scanners, and other hardware Physical security systems such as cameras
Disaster Recovery
Of course, our goal is “Disaster Avoidance”, but when it comes to protecting your business, we need to be prepared to deal with the worst case scenario. OK, first it’s important to understand that there is a difference between disaster recovery (DR) and business continuity (BC). Disaster recovery starts with documentation, systems and plans so that in the event of a disaster (think fire, etc) everyone knows what to do and how to do it. A disaster recovery plan will identify the key systems, processes, people, and vendors needed
Help Desk Services & Tech Support
When you need computer support, or help with software and networking issues, tech support should be quick, responsive, and easy to communicate with. We maintain our own full-time technical support staff right here in nashua new hampshire and are committed to providing exceptional remote and onsite customer service, every time you need us. We provide multiple ways to communicate with the help desk when you need assistance. Telephone call to the tech support hotline Email into our trouble ticketing system Secure portal for entering, viewing and updating tickets Secure chat,
Cyber Security
Cyber Security is ingrained in all roles and in everything we do. From help desk and field services all the way through systems engineering, NOC, and the consulting team, we take network security seriously. Security starts during the interview process, everyone on our team has been subjected to comprehensive background checks and has been checked and registered (including fingerprints) with the national CJIS FBI databases as a prerequisite to being hired. Our offices are protected by monitored alarms, electronic access control, and video and audio recording systems. Our entire team
Cyber Security Training
Employees who practice safe computing, and understand how to recognize the latest cyber threats, are key to keeping your business safe, and your data protected. It goes without saying that your business needs to employ all of the latest security technology available. But even with the best tools and systems, poor computing habits and lack of cybersecurity awareness will make your employees unwitting accomplices to hackers. They may wind up sharing passwords and other sensitive information too freely or over unsecured channels. They may fail to think twice before opening
Data Backup
When it comes to the data backup of up your critical data, we take the “belt AND suspenders” approach That’s right, we recommend multiple backups of ALL data. We help you identify key data sources from within your network as well as whatever might be floating around in various hosted software platforms that might be in use by your staff. Just because you contract with a hosting provider, and your data may be in the cloud, it doesn’t mean that you can’t and shouldn’t also have a local copy that
Server Support and Management
Properly managed servers are the key to storing, accessing, and securing all of your business data. From secure file storage and email to complex databases, engineering, accounting, and point of sale systems, White Mountain can provide the server management and server support needed to protect your most critical business systems. We can manage and support all of your Windows Server, Linux hosted, and cloud-based systems. Server design, installation, and migration Physical and virtualized systems VMware and Hyper-V Scale-able Storage Area Network (SAN) systems Cloud-based Disaster Recovery and backup systems Complete
