TechRepublic lists several of these misconceptions surrounding the smartphone battery. You might even be guilty of believing these yourself. Batteries Can?t Be ?Trained? to Perform BetterSome folks believe that you can train your battery to perform better, given enough time and conditioning. This simply isn?t true. There is no way to train your battery to perform better at a certain percentage. Therefore, if your charger is only at a meager 80 percent, there?s no reason not to top it off if you?re going on a business trip. Still, despite this fact, letting it go uncharged for a night might be of some benefit to your battery. Some people believe that leaving your phone plugged in overnight can damage the battery, so if you?re truly unsure about this, just leave it somewhere between 40 to 80 percent overnight. Off-Brand Chargers Can?t Damage Your BatteryMany people believe that an off-brand charger that you bought from your local big-box store can actually cause irreparable damage to your battery. This isn?t necessarily true. Just because the quality of the charge suffers, doesn?t mean that your battery is damaged. Since chargers aren?t made specifically for your device, it?s only natural that your phone will receive a better charge from the charger that came with it. While a $5 charger might be useful in a pinch, you get what you pay for with off-brand chargers. Using Your Phone While It?s Charging is FineWhen you use your device, it drains some of the battery power. This is why some people believe that using a phone while it?s charging will decrease the quality of the charge. According to TechRepublic, this only happens if you?re using the worst of the off-brand chargers. Instead, you should be fine using your phone while it charges. It might charge more slowly, but the quality of the charge should be around the same as if you weren?t using it. Besides, even when you aren?t using your phone, there are processes that continue running in the background, eating away at your battery. Why not use a little more and be productive at the same time? Give Your Phone a Break and Turn It OffLike any other device that takes advantage of a lithium-ion battery, it?s a good idea to turn off your phone once in a while. If you think about it, there?s nothing bad that can come from giving your battery a break; the reason people might feel this way is because the battery drains while it?s off, but that?s only natural for batteries. In fact, turning off your device is good for its battery, not harmful. Are you guilty of believing any of these misconceptions? Let us know in the comments.

Despite this commonsense approach to technology, many business owners hesitate to drop extra money on quality equipment. Here are three reasons why. Sticker ShockFact: New technology is expensive. We totally understand this pain point. After all, we?ve been working with technology for all of these years and we still wince at major tech purchases. Pro tip: The way to overcome sticker shock is to think long-term. Once the seemingly-high price is compared to how much money you?ll save in the long run, the initial shock will wear off and you?ll have no problem swiping that card. Trying to Squeeze as Much Out of Their Old Tech as PossibleSome business owners might treat their technology like an old-yet-reliable car. For a high-mileage vehicle, it makes fiscal sense to pony up and pay for a repair every once in a while, instead of leasing a new car and making monthly payments. While this is solid logic for a car (after all, an expensive car and an ugly car both get you from point A to point B), approaching business technology in this manner will fail to generate savings. In fact, by using old and outdated equipment, productivity will actually be hindered and money will be lost. Not Enough in the Budget to Purchase New TechnologyIn all honesty, you might be in a place with your budget where you just can?t afford to purchase new technology. This is a tough place to be in, but you shouldn?t let shortcomings in your budget prevent your staff from accessing the technology they need to do their job. After all, if you continue to allow your company to stay in this rut, your workers will never be equipped to perform to their fullest potential, which is what it takes to get you out of said rut. When funds are tight, you can actually free up resources with some creative budgeting. As counterintuitive as it sounds, you can actually make the right technology purchases in order to free up funds so you can make the technology purchases your employees need. This is commonly done by taking computer equipment that?s normally paid for using capital expenditures, and replacing it with IT services (like cloud computing). The newly acquired IT service can now be categorized as an operating expense, which frees up money in the capital column that can now be used to replace that busted workstation your staff is always griping about. Bottom line, reliable technology is worth the extra expense. Providing your staff with inferior equipment won?t save you any money. In fact, it actually ends up costing you more than you would think. Consider the following: If your team has to tolerate outdated equipment, they will miss out on the latest solutions designed to improve efficiency. To make matters worse, a competitor using the latest technologies will have an advantage over you. Downtime adds up faster than you realize. Older equipment is prone to freezing, taking extra long to load programs, and slow performance in general. A worker that loses a few minutes here and there due to sluggish technology will end up losing a total of many work days at the end of the year. Maintaining a sane work environment is difficult to do when dealing with unreliable technology. Nothing frustrates and demoralizes a productive […]

Dave Merkel, senior vice president and CTO of security agency FireEye, tells Aimee Chanthadavong of ZDNet that organizations are spending more on technology to protect against hacking, but are still behind: ?… one of the reasons behind this is because online attacks are often misunderstood as a technology problem, when it’s not. In turn, organizations look in the wrong places for solutions.? Naturally, security solutions are only as effective as the techs who integrate them. Are they configured properly, and are they continuously being updated with the latest threat definitions? Are your systems up to date, and have the latest vulnerability patches been applied? These are all the responsibilities of the technician, and if these routine maintenances aren?t performed, even the latest security protocol can?t help you. In other words, technology alone isn?t going to be the solution to your hacking woes. Even with maximum security, hacks are still going to happen, because there are people behind the attacks designing it. Ultimately, it takes the knowledge of people to fight against the knowledge of criminals. It takes skilled IT technicians who know their way around common problems to mitigate the damage done, or prevent security breaches altogether. To this end, White Mountain IT Services can help your business achieve maximum security by equipping it with professional IT technicians, as well as the technology and security practices required to keep your business safe. We work tirelessly, monitoring your network for suspicious signs and threats so you don?t have to. We take preventative measures to keep your business functioning with minimal incident. One solution used to optimize security is a Unified Threat Management (UTM) solution. This is a comprehensive security solution designed to provide your business?s network with the power to avoid discrepancies and data breaches as often as possible. With a UTM, you get an enterprise-level firewall and antivirus solution, coupled with spam blocking to keep dangerous messages from reaching your inbox, and content filtering to protect from dangerous online threats. With both the knowledge and technology to fight against threats, hackers won?t stand a chance. Let White Mountain IT Services help you today by calling (603) 889-0800.

As reported by ZDNet, research from Forrester has revealed that only 28 percent of IT investment is used for innovation, and the rest of the resources are dedicated to taking care of older technology. This should come as a surprise. You?d think that most companies would be on the lookout for quality tech solutions that are designed to improve their ability to innovate, but it seems that many are so stuck on their legacy technology that they simply don?t have the funds (or interest) available to do so. When you run legacy technology, you?re taking many unnecessary risks. For example, an old server unit is much more likely to break down when you least expect it. This could lead to unprecedented data loss if you?re unprepared. Furthermore, the downtime caused by unexpected hardware failure can be detrimental to the survival of your business. All of this can be avoided by updating your server hardware to hardware that?s less likely to fail, provided proper maintenance is performed. Another example is running an outdated operating system, like Windows XP, on your workstations. Microsoft no longer supports many older operating systems, which means they don?t run with the latest patches and security updates that are necessary to stay protected from the myriad of threats that want to attack your network. By upgrading to the latest operating system, you avoid the threats that come with remaining unsupported. As technology innovators ourselves, we know how hard it can be to let go of familiar old technology and place your bets on something new; but we also know the immense value of leaving legacy technology behind. One way you can get the most from your technology is with a consultation from White Mountain IT Services. We can visit your office and conduct a thorough audit of your office?s technology assets. We suggest changes that can be made, and offer our services to those who are in need. The main benefit of running with White Mountain IT Services is that you experience the cost savings that come with managed IT solutions. We can perform any number of functions that an in-house IT department would be responsible for, like upgrading workstations and server units, backing up and restoring data, and much, much more. The attraction of managed IT is that you only pay a fixed rate for the services, rather than a break-fix fee every time you need a machine looked at or replaced. Just give us a call at (603) 889-0800 to learn more.

If this word doesn?t ring a bell, it?s a collective term often used to describe the combination of instant messaging, voice telephony, email, and mobile features. Basically, anything which your team uses to communicate is a part of a unified communications solution. It?s only natural that they use the same solution. This makes communication easier than if your team is relying on non-unified communications, like cell phones and text messages, to communicate. We will discuss the different components of a unified communications system, and what you should look for in each one. Inter-Office Instant MessagingOne of the greatest ways to stay in touch with your team while both on the move or in the office is an instant messaging solution. This allows you to address issues that might not be top-priority, while still maintaining a certain sense of urgency. White Mountain IT Services can help your business integrate a powerful instant messaging solution that archives all sent messages, where you can record conversations for later viewing. Voice over Internet Protocol (VoIP)Another necessary function of a unified communication system is a method of voice communication. While the average small business might be firmly tethered to their legacy telephony system with all of its wires and switches, the standard best practice is moving in the direction of Voice over Internet Protocol (VoIP) phones, which transmit your voice over your Internet connection. It?s so convenient that your business can save significantly by completely cutting out your legacy phone system. Email Management SolutionsOf course, using one unified email solution is much more convenient than using multiple email accounts from different providers. Besides the fact that it can get messy, it also looks unprofessional. While emails aren?t necessarily reliable for immediate communication, it?s important nonetheless. White Mountain IT Services?s email solution is a great way to unify your email and make it look professional. You can even archive your messages for future viewing in the event you need to address important issues, like data leakage or an unruly employee. Ultimately, the goal of unified communication systems is to improve collaboration between your team members on a number of different devices. To get started with a solution like this, give White Mountain IT Services a call at (603) 889-0800.