Recent Blog Posts

SharePoint is part of Microsoft Office 365. The advantage of SharePoint is that it can be accessed via web browser (IE, Chrome, or Firefox) on virtually any Internet-connected device, which means that you don?t have to have the SharePoint app downloaded on the device in order to view and access your files. SharePoint can be hosted on-premises (in your own IT infrastructure) or on the cloud. SharePoint is a versatile tool that Microsoft utilizes in a variety of ways. The Microsoft support website explains the different SharePoint technologies that are available to consumers. SharePoint Online. A cloud-based service, hosted by Microsoft, for businesses of all sizes. Instead of installing and deploying SharePoint Server in-house, you can subscribe to an Office 365 plan or to the standalone SharePoint Online service. Also, your employees can create intranet sites to share documents and files with colleagues and clients. SharePoint Foundation. SharePoint Foundation is available for on-premises deployment. You can use SharePoint Foundation to create many types of sites where you can collaborate on documents, lists, calendars, and other data. SharePoint Server. Organizations can deploy and manage SharePoint Server on-premises. This offers additional features and capabilities such as Enterprise Content Management, business intelligence, enterprise search, personal sites, and a news feed. OneDrive for Business folder sync. A desktop program that you can use to sync offline versions of files or a OneDrive for Business library to a folder on your computer. SharePoint allows you and your team to easily organize all of your corporate data so that everyone who needs it can access and share it. Here are a few ways that small businesses can use SharePoint: Share documents and files with employees and partners. Host internal training guides. Manage and organize projects. Keep commonly updated documents in order. Build and maintain repeatable processes. Use it as a single, central location for everything going on internally. Businesses that are already heavily-dependant upon Microsoft Office with its apps like OneDrive will get the most out of SharePoint. Microsoft has even taken big strides to integrate SharePoint with other popular enterprise software too, like Yammer, a corporate-style social network. Is SharePoint right for your company?s data needs? Before you officially select a cloud-based tool to handle and organize your company?s information, we recommend that you first check with the IT professionals at White Mountain IT Services. Contact us at (603) 889-0800 and we?ll take the time to analyze the data needs of your organization, and pair it up with the best solution available.

Here are three ways that a fax machine drains your budget. Keep in mind that none of these expenses are associated with the modern alternative, a fax server solution. Paying for a Dedicated Phone LineHaving a fax machine for your business requires a dedicated phone line. Without one, people trying to contact your company will be greeted with a busy signal when you?re sending or receiving a fax, which can translate to a lost sale. A fax server solution uses an Internet connection that doesn?t tie up your communications, allowing you to cut the cord on the dedicated fax phone line. Paper and Ink TonerGranted, paper and fax machine ink toner aren?t huge expenses, but they can add up quickly. It?s difficult to assign an exact figure on these numbers that apply to every office because it will vary from workplace to workplace, depending on how heavily the fax machine is used. You know how expensive it is to replace cartridges for your fax machine, but are you aware of just how much printer ink costs? According to The New York Times, one gallon of HP 02 Black ink adds up to $4,294.58 per gallon. Implementing a fax server solution from White Mountain IT Services is a big way to save money by going paperless. Fax Machine MaintenanceLike all technology, fax machines are prone to breaking down. A major hardware failure from your fax machine will require the time and attention of an IT technician. An on-site visit like this to service a specialty piece of equipment isn?t cheap. Additionally, fax machines come with a bunch of day-to-day maintenance tasks that equate to downtime and lost productivity for your staff. Having to do things like swap out ink cartridges, refill paper, take care of paper jams, tend to the sending and receiving of faxes, and even filing the paperwork, all of these waste precious minutes of productivity from the workday. A fax server solution from White Mountain IT Services will alleviate all of these fax machine expenses for your company. Instead of having to deal with paper and ink, you can send and receive digitized faxes in the form of PDF files, straight to your email inbox. And don?t forget about experiencing the joy of not having to look at that bulky fax machine sitting in the corner of your office. To learn more about how a fax server solution works, along with more ways that it will benefit your business, reach out to White Mountain IT Services at (603) 889-0800.

Remote work is so important today that some folks would fall behind substantially without it. This is why it?s so common that the business professional has a smartphone or tablet when they leave the office, and one reason why it?s so important to have devices that are capable of producing quality work even when on the road. As of 2015, it?s estimated by Pew Research that 64 percent of all American adults own a smartphone. Here are three technologies that you can use to get more productivity out of your mobile devices. Bluetooth KeyboardYou don?t need us to tell you that typing on the on-screen smartphone or tablet keyboard is a pain. While the smartphone or tablet screen keyboard does have its perks for quick messages or emails, there are better ways to be productive with your device. If you want to type out longer documents, you need a stronger (and more comfortable) solution, like a portable bluetooth keyboard. Using this bluetooth gadget, you can avoid autocorrect errors and achieve laptop-like functionality easily. Bluetooth MouseIn much the same way that it?s difficult to type on a keyboard, it?s also a pain to navigate your productivity applications, like your word processor or email client, on your tablet with just your touch screen. To fix this issue, you can hook up a bluetooth-connected mouse that lets you feel like you?re on a laptop with a small screen. While it might seem like a trivial improvement, you?ll appreciate the extra control that the mouse gives you. Many tablets today are compatible with bluetooth mice, which, when combined with a keyboard, give you more of a traditional laptop experience with the mobility of a slim, light tablet. Bluetooth HeadsetThe reason we all use telephones is because they do something that the Internet used to not be able to provide; the ability to instantaneously contact someone. In most cases, however, we have to cease our current activity in order to focus on said call. This can make it irritating when working on the road. If you?re using a bluetooth headset, you can answer or make phone calls without interrupting your own work processes, or those of others around you. Bluetooth headsets also offer several other benefits, like the ability to listen to music, or listen to podcasts to keep yourself updated on the current best practices of your industry. What are some of your preferred ways to get more work done on your mobile devices? Let us know in the comments, and subscribe to our blog for more great articles on how to stay productive with your technology.

While it would be beneficial for you if we explained every aspect of employee risk management to you, there?s simply not enough room in a blog post to do so. Instead, we want to direct your attention to a great online tool brought to you by StaySafeOnline.org. It?s a quiz that helps your employees understand why and how they are putting their organization at risk by asking them questions about device usage, data sharing practices, and other security best practices. Inside, you?ll find a comprehensive employee security quiz that helps enlighten employees of how they?re putting their organization at risk, as well as why their behavior could be adversely affecting the organization?s ability to stay secure. After answering a question, the calculator will automatically adjust to show you your risk score. What the quiz doesn?t do, however, is explain ways that you can resolve the problems that lie at the heart of the employee?s risk score. For example, if you notice that there?s a significant amount of risk revolving around your organization’s data on mobile devices, you can integrate a mobile device management solution that?s designed to limit access to mission-critical data. In another example, if you feel your employees aren?t savvy about your IT security policies, provide refresher courses to help them better understand your business?s security goals. Granted, this quiz focuses primarily on user error and the repercussions of allowing data to leak out of your organization?s infrastructure through various means. Employees should always be conscious of what information they give to any external party, and should be especially careful when moving data outside of the office, even on company approved devices. White Mountain IT Services can help your business fully understand the current state of your network security infrastructure by performing a comprehensive network audit. We can check for weak points in your systems, including outdated technologies that require patching or software updates, as well as recommend a quality Unified Threat Management (UTM) solution that can largely mitigate a number of threats that could target your network. However, the primary issue at hand is data leakage for many organizations. We can help with this, too, by educating your end-users on the best practices of the industry and how they can best protect themselves and your organization from suspicious online activity. Give us a call at (603) 889-0800 to learn more.

The danger here comes from sharing personal information that a hacker, scammer, and even bullies and competitors can take advantage of. Generally speaking, the worst place for this to happen is over social media. It?s easy for people and employees to become too comfortable sharing personal details over their favorite social networks, which they would come to regret if this information were to fall into the wrong hands. Here are some sharing best practices that you, your staff, and your kids need to be mindful of in order to prevent oversharing: Your StaffWhether they realize it or not, your staff represents your company in the online world as well as when they?re at work. Therefore, they need to be mindful of any information they post that can potentially make their place of employment look bad, and by de facto, cost them their job. For example, every employee is entitled to gossip about their workplace to some degree, but when workplace gossip and rumors find their way to social media for all to see, then they?ll have to face the consequences for what they post. Another thing that your employees need to be mindful of is sharing company secrets online. You may think that your team is smart enough to avoid this blunder, but they may be surprised to learn that their social network could include someone connected to a competitor. Therefore, posting something seemingly harmless like bragging about a potential sale before the deal is inked, could lead to the loss of said sale by a competitor that?s monitoring your team?s online activity. Your TeenagersIf you?ve got teenagers, then it?s likely that they?re active on social media, and that they?re using it in ways that you don?t quite understand. Young people aren?t so much in danger of divulging company secrets on their Facebook account, but they are susceptible to two particular dangers; cyberbullying and leaving behind an unsavory digital footprint. When it comes to cyberbullying, you will want to teach your children to simply block people who would want to do them harm by contacting them and seeing their post. Every child needs to come to grips that ?people can be cruel,? and every modern young person needs to learn how to practically apply this lesson in the online age. In addition to being involved with your kid?s online activities by monitoring what they?re up to, you?ll want to walk them through how to block, unfriend, and even report cyberbullies–as well as give them a swift kick in the butt if they are guilty of cyberbullying. Teenagers and young adults will also want to be mindful of what they post online that can be publicly viewed. Today, employers and educational institutions are searching the social media accounts of applicants, looking for anything that may disqualify them. Therefore, if you have a career-minded young person in your life who is active on social media, be sure to monitor their digital footprint using these five tips from Net Nanny: Check their digital trail by searching for them on Google. View the results from a college or employer?s perspective and make sure it coincides with the application. Limit profile visibility to friends-only. Make sure profile photo is appropriate. Remove any past Facebook posts from public view. Take control of tagging (i.e. don?t allow […]