A.I. Growth and Data Analysis

If you come away with anything from this article it should be that machine learning is just a small part of what A.I. is. Essentially, machine learning is just that, it is a method of getting a computer to analyze huge amounts of data by having them, for lack of a better term, learn. Basically, the computer will automatically analyze data sets different ways and find the most effective or efficient answer to the problem presented to it. The significance is businesses today take in an immense amount of data and being able to properly analyze all of it is nearly impossible for companies to afford without the use of powerful automation software. Machine learning takes automation a step further by utilizing the speed and reliability of the computer to do the heavy lifting. This system has allowed for expansions to business analysis, from business intelligence to predictive analysis. With more knowledge available, people can do a better job, promoting exceptional profitability. Machine Learning for Small Businesses Up until now most of the companies using this strategy have been enterprises and larger businesses. Think Google?s search engine or Amazon?s ability to give you solid product recommendations. This is due to the cost associated with the development of A.I. and machine learning constructs. Today, however, developers are beginning to use this technology in new and interesting ways; and, best yet, making it commercially available for use by smaller businesses for the first time. One consideration a small business? IT administrator has to make when making the decision to move to a strategy that includes machine learning is where it fits for the organization. Other questions persist as well. They include: What is the capital and operational investment of deploying this technology? How it will have to be utilized to provide a competitive advantage? What systems can be improved through the use of machine learning? How much time do you have until you would be at a competitive disadvantage if you didn?t invest in the technology? If any risk assessment doesn?t deter you, utilizing the technology can accomplish some very specific and powerful tasks. What are the Benefits of Machine Learning? Constructs that make use of machine learning carry with them very specific benefits. Some of them include: Forecasting business – Predictive analysis will provide you with a reasonable roadmap of how situations will unfold, based on analyzed data. Customer service – Chatbot technology automates customer service with solutions to the many queries made by current and prospective customers. E-commerce – Helping customers find what they are looking for, and suggesting the right products and services makes the sales process faster. Reputation management – By analyzing internal and external data sources to monitor brand popularity, a company can manage both positive and negative sentiment. These are only four of the many processes that can really help improve your business. As the technology improves, more A.I. and machine learning applications will be used to manage, maintain, and streamline a lot of your business? slow-moving manual processes. Rise of the Machines? While this technology seems advanced (it is), there?s no threat of sentience. Meaning there is nobody is going to take the technology as it stands now and make a computer that will take over the human civilization. In fact, if that is ever […]

Tip of the Week: Change Your Display in Windows 10

To access the settings for changing your display, you need to go through the Start menu. From there, select the gear icon for Settings. The first option on the Settings screen is System, and the first option inside the System interface will be Display. Here are some of the options you?ll see: Change Your Screen?s Brightness With this option, you have control over your screen?s brightness, which can have a direct influence on how long your device?s battery lasts. Adjust the slider to change the screen?s brightness. You?ll also see the option to turn on the Night Light, which can make your device?s screen use warmer colors for easier use at night. You can also schedule the time that the night light turns on. Scale and Layout You can use this option to change the default size of text and applications, among other things. You?ll see some dropdown menus under the heading that give you control over many aspects of your display, including the display?s resolution and screen orientation. Multiple Displays If you want to get more done in the workplace, why not try using multiple displays? Multiple monitors allow you to consume more information and remove the need to exit out of windows to view more. You have various options to connect monitors to your device, and the settings will provide you with these ways. You can connect them wirelessly, detect connected devices, and so much more. All you have to do is click on the links presented to learn more about how to do it, or reach out to White Mountain IT Services for more information. Of course, we always recommend consulting technology experts before making any changes to your device?s settings, whether it?s your own internal IT department or giving White Mountain IT Services a call. Still, changing your device?s display settings can have lasting effects on your battery life and productivity, so it?s well worth looking into. To learn more about these settings and find out what you can do to improve your monitors and displays, reach out to us at (603) 889-0800.

Powerful Physical Security Options

If you don?t have guards or security cameras in place, you?re more likely to suffer from a physical security breach, which can be just as devastating as a digital breach. Ask yourself how comprehensive your security really is. After all, the new year has just hit, so why not use it as an opportunity to protect your business? physical assets? With so many cyber threats out there these days, it?s no surprise that organizations focus on the digital aspect of security, but some people are just old-fashioned and would rather infiltrate a business the traditional way. It?s also important to keep in mind that not everyone is going to be the perfect employee. You might have a couple of bad apples in the bunch that see technology and want it for themselves. In this case, digital security might not mean much, but physical security like locked doors and so on could make all the difference in keeping them from making decisions that are bad for both themselves and your business. Basically, you need to take this two-pronged approach–one that considers both digital security and physical security–for the following reasons: Data access is restricted to those within your organization, but even the best employees make mistakes. A tiered approach means that employees only have permission to access data they need for their immediate work responsibilities. Knowing who is accessing devices and data, as well as when they are doing so, can help you to resolve issues as they occur. Let?s consider a couple of scenarios where it helps to have physical and digital security. Access control limits who can access specific information, so if the data is corrupt or missing, then you?ll have a clear idea for who is responsible for it. On the off-chance that it wasn?t the employee, then you know their credentials have been stolen and abused by a cybercriminal. Access monitoring is helpful for this, as it can also determine when someone is accessing data, as well as where they are located. Thus, if someone from another country is accessing data in the wee hours of the morning, it?s likely that you have a digital security problem on your hands. As far as physical security goes, consider what would happen if you didn?t keep track of who checks out devices. For example, let?s say you have company laptops that can be checked out for use by your employees. If you?re not keeping track of who checks out what device, you?ll never know who currently has the devices in their possession, as well as when they were last taken out. It makes it astonishingly easy to get away with stealing a device. Therefore, in order to make sure that you?re keeping your data as secure as possible from all avenues of attacks, we recommend you work with the folks from White Mountain IT Services. We can help you ensure security. To learn more, reach out to us at (603) 889-0800.

See a Major Communications Boost Cloud-Hosted VoIP

How Hosted VoIP Keeps You Secure A VoIP solution hosted in the cloud has several benefits over one that you would host yourself on-premises. We?ll explain how hosted VoIP can be better for your security and ease of management. Expert technicians on-hand: Maintenance is critical for a system like VoIP, especially in regard to security. If you host it in-house, you unfortunately have to take care of it yourself which is difficult if you?re not a trained specialist. If you have your VoIP solution hosted off-site or in the cloud, your provider is the one responsible for taking care of it, freeing up your staff from the responsibility to focus on more important tasks. Easy management and monitoring: If you juggle too many systems, chances are you?re spreading yourself too thin–especially without dedicated personnel to manage and monitor it. Security breaches are easier to prevent if the system is constantly under watch, and VoIP can provide a standardized way to approach this so that you?re spending less time worrying about communications security. Additional security benefits: Rather than risk a breach happening for multiple mediums, VoIP protects your singular communication solution with comprehensive encryption. This keeps all conversations private and away from those who might find the conversations ?interesting.? Every call?s data is encrypted before it leaves for its destination, thereby protecting your business? assets in a way that may not be possible otherwise. Additional Benefits A hosted VoIP solution gives your business many additional opportunities that extend far beyond security. For example, operations benefit considerably from the use of hosted VoIP. Imagine being able to forward a call to a mobile device to take it on the road, or change the basic phone settings more easily. These are just a small dose of what VoIP can do for businesses just like yours. Of course, any solution as flexible as VoIP presents the opportunity to change up the scope and scale of services rendered based on needs at any point during its implementation. This means that it doesn?t matter whether your business has 30 employees or 300. As long as your Internet connection can support the amount of activity on your network, VoIP can scale as needed, making it a valuable investment for any organization. Depending on the type of solution you?re looking to implement, VoIP can be an incredible way to change operations for the better. To learn more about how VoIP can help your business grow and improve, reach out to us at (603) 889-0800.

The Future of IT; 2019 is The Year Your Business Hires a Managed Service Provider

The Managed IT Services Provider The concept of the Managed IT Services Provider has only been around for over a decade. Many were once break/fix value added resellers (VARs) that dealt in some pretty specific products and services. The shift from break/fix to Managed Services was facilitated by the development of powerful automation software that provided knowledgeable technicians the opportunity to proactively monitor computing networks from a remote location. This provided the businesses with much more effective IT, and much less downtime. Over the past 10 years or so, the Managed Services channel has grown precipitously. Projected to come in at around $200 billion in 2019, the global IT services market is seeing substantial growth in Asia and Europe, and solid growth in North America where the practice was founded. ChannelE2E estimates that there are nearly 20,000 healthy IT service providers working to cover the IT needs of millions of small businesses, while some of the largest companies in the world continue to offer managed services as a part of their service deliveries. Industry Growth One of the major draws of partnering with a managed IT service provider for small businesses is the notion that hiring expert IT talent is expensive. By outsourcing their IT management, the business can receive comparable attention to their IT, while obtaining value from the IT service provider?s direct availability to newer, more robust technologies. Many of these organizations still consider themselves VARs and, as such, have access to the most innovative business-oriented technology. From hardware to software, from networking to security, the modern IT company has access to all of the technology the modern business needs. The industry?s growth is steady, but companies use of technology has exploded. Most companies in North America and Europe expect their IT expenses to increase in 2019, and in some sectors IT budget growth is as large as 30%. Small and mid-size companies have been extremely active upgrading their IT as newer solutions provide them with more upfront capital, while larger organizations have been rolling out strategic security upgrades to keep organizational risk down. The largest driver for IT growth is the need to upgrade outdated IT. This is leading the MSP into expanding their offerings. Many organizations have been utilizing cloud computing for all types of reasons, including communications, collaboration, hardware and software deployment, and much, much more. These days, almost anything you can do on a server, you can do on a virtual server hosted in the cloud. This provides modern businesses with an immense amount of security. Emerging Technologies For some time IT companies have looked to innovative new technologies to build a catalogue of solutions that would be attractive to any-sized organization. This hasn?t stopped. Today, with data becoming a major commodity for almost any type of organization, these IT companies have begun using their expertise with information systems to push new ways for companies to collect, process, and analyze that data. That?s why you see IT support companies dabbling in data warehousing and business intelligence services; providing value that simply wasn?t there a short time ago. Another technology that many MSPs have really amped up on recently is managed security services. With use of specialized tools and practices, IT services companies can now provide solutions for any type of organizational security threat. Today?s […]