Find Me/Follow Me Call Routing Most telephone platforms have a call forwarding service, but the find me/follow me call routing feature allows for additional customization to this service. You are able to set what phones you want to ring, in what order, at what time. This routing service ensures that you get all the important calls wherever you are, keeping you mobile, and not tethered to a specific phone when you?re expecting a call. Voicemail to Email Transcription VoIP has features that make tough situations better. One useful service is to have your voicemail transcribed to text and sent to your email address. This allows you to read your voicemail messages when you are unable to talk on the phone, ensuring you get the messages promptly. Auto Attendant With a built-in auto attendant, VoIP provides thorough and fast call mapping, ensuring your callers can access the right caller without knowing the extension. Conference Calling Most phone systems offer some semblance of conference calling, but with VoIP, it features managed invitation, interaction, and muting controls to have more control over your audio conferencing solutions. Do Not Disturb Need to buckle down and get some work done? The do not disturb setting will put everything to your voicemail without ringing any of the phones on your queue. If you would like to hear about more features, and information on how VoIP can benefit your business, talk to our experts at White Mountain IT Services by calling (603) 889-0800 today.
At one point, many companies provided each employee with a smartphone to benefit their ability to do work remotely. As technology advances, however, convenience and usability does as well. The burden of carrying two separate phones is not appealing to most users. In 2011, Pew Research Center surveyed U.S. adults to estimate how many adults owned a smartphone. Their research concluded that 35% of Americans owned one. Fast forward eight years later, and it is now estimated that 81% of U.S. adults own a smartphone of some kind. Another survey concluded that 70% of employees keep their phones ?within eye contact? at work. So why do only 59% of businesses allow their employees to use their smartphones for work purposes? There?s both pushback from the employee who doesn?t want to give up their liberties on their own device, and pushback from business owners who don?t want to risk data theft. Separating Personal Data from Work Data Some businesses simply do not understand–or have not deployed–the resources to enable work profiles. Android?s work profiles allow users to securely separate their own personal data from work data. These profiles not only store data in separate storage areas, but do not allow applications to simultaneously run which might compromise data security. Data is truly separated, and cannot be intertwined. While using work profiles is secure, some employees are hesitant to create a profile. Employee pushback is the main reason employees do not participate in BYOD programs. Most employees are not bothered if Mark Zuckerberg has access to the entirety of their contacts, browsing history, camera and microphone, and even photos; but, if their own personal boss has the same authorizations, some employees will not partake in any sort of BYOD. Setting up Work Profiles While skepticism is unavoidable in some employees, setting up work profiles still greatly benefits your business. Setting employees up with their own device can improve productivity, and security. Most work profiles are set up through Google Mobile Management for Android. There are few requirements in order to set up work profiles. Your device must use Android 5.1 or newer software, and users must have whitelisted apps in the managed Play store. Once these requirements are met, users are able to navigate to: Click on the Settings app go to Management > Devices > Search and select devices and then open a work profile installation wizard from Managed Google Play. Once there click on Create managed Google account/work profile. Click Create to confirm. If you have any questions on how to set up work profiles, or how it will benefit your business, reach out to our IT professionals at White Mountain IT Services by calling (603) 889-0800.
RFID is a form of communication in which radio waves transmit data from an RFID tag to a reader, which then is able to transmit data to RFID computer software. RFID tag usability has only just begun to be explored, meaning the future could hold a use which could greatly benefit your business. Modern Usage RFID technology has multiple uses in the modern age. RFID tags are very frequently used with merchandise, but they also are used to track vehicles, pets, or even patients with Alzheimer?s. These tags are sometimes referred to as an RFID chip. Most of these tags, or chips, are known as passive. They required the reader to provide power before they are able to be identified. These chips are so miniscule that they can be attached to even the smallest of objects. For example, Budweiser Brazil utilized the compact design of an RFID chip to install them into what they called a ?Buddy Cup?. Once the Buddy Cup was linked to a user?s Facebook account via a QR code, the user could instantaneously ?friend? anyone else who had a Buddy Cup – simply by ?clinking the cups against one another as a toast?. In reality, this close proximity enabled RFID tags to be read, and the reader to run its program. Another more practical use, comes from St Vincent?s Hospital in Birmingham, Alabama. RFID tags were used to check on patients as they returned from lab testing, x-rays, and other procedures. Their precise location is displayed to the nurse?s station, enhancing the quality of care patients receive. These specific cases show the usability and function of RFID technology, when a little ingenuity is applied. Let us know in the comments how you would leverage RFID to assist in your operations!
What?s the Situation? What is often referred to as the ?Big Four? (Amazon, Apple, Facebook, and Google)–and sometimes referred to as the ?Big Five? (adding in Microsoft or Netflix, but somehow never both)–are some of the most lucrative and successful companies in world history. Their influence is pervasive in our society. As a result of their enormous reach, economists began to argue that Big Tech has gotten too big and needs to be reined in. It?s only been in the past 18 months that politicians have started to listen. In an intriguing OPED in the New York Times Chris Hughes, one of the founders of Facebook–who has moved on to other things–suggested it was time to break up the social media giant because it gave Mark Zuckerburg and the other decision makers at Facebook far too much power. He is not the only voice suggesting something has to be done either. Harvard economist and former IMF chief, Kenneth Rogoff, who writes at length of Big Tech?s ability to stymie competition by buying out even indirect competitors, also believes that Big Tech needs oversight. In the summer of 2019, it finally came to a head, and the Federal Trade Commission and Department of Justice began investigations to determine if these major companies are operating on an even playing field. In July, the U.S. House of Representatives held hearings to see if these tech companies were killing off smaller competition before there was a market. Facebook alone owns social media giants Instagram and WhatsApp, leaving regulators skeptical whether these organizations were playing the same game as their competitors. Why They Do What They Do So how do these huge corporations use their data? The same way many businesses do, but since they have access to so much data, the applications it fuels is far and away larger and more in depth than anything most companies can accomplish. We are talking about literally billions of people accessing these interfaces every day. For the millions of people that search Google every hour, the millions on Facebook, the millions watching YouTube, all of their actions create a user profile. When used, it provides users a very personalized experience. How many times have you seen ads in the sidebar that meet something you just searched for recently? How many times have you been suggested to see some media that matches what you typically watch? What benefit would a business have from mining all this data? Why would there be a push from regulators and the public to break apart these entities; or, at the very least, give users more control over their own data? The answer is pretty easy to see. These organizations, despite a perceived lack of competition, and continual regulatory acts to stymie it, do present a great deal of value to consumers. I mean how much would you get done without Google Search? Would Google Search still be a viable product if Google didn?t mine and use all of a user?s data to make it so? These are interesting questions that won?t be answered any time soon. One thing that is certain, however, is that there are many people who are starting to question whether these organizations have grown too big to challenge, making a faceoff with regulators almost inevitable. Who do you […]
Setting Up a Chromecast To set up your Chromecast, you?ll naturally need the device itself, along with a few other things: A television with an HDMI input port An open USB port or power outlet A device with either the Chrome browser or Google Home application installed Wi-Fi access Once you have all of the items on this list, you can set up your Chromecast. Plug it into a power source and the television?s HDMI port, and install an application. At this point, the Chromecast will lead you through the rest of the process. Using Chromecast to Mirror Your Phone Let?s assume that your Chromecast will be set up in a conference room. If you have something pulled up on your Android device to share with the room, you can cast it to the display (assuming that Android OS 4.4.2 is installed, but since the OS is currently on version 9, this is a pretty safe bet). To do so, you have to connect your Android device to the Wi-Fi that the Chromecast is connected to. Once that?s been done, open up your Android?s navigation drawer and press the ?Cast Screen? button. Your Chromecast should be an option for you to cast your screen to. Once you?re finished, you can stop casting by repeating the process, just selecting Disconnect instead. Broadcast Google Slides Casting a slideshow only makes sense. After all, the point is to share information with a group. Chromecast and Google Slides allow you to cast your presentation. To do so, make sure that – again – both devices are connected to the same Wi-Fi signal. Once you access your slideshow and click the ?Present? button, a drop-down menu will appear – including ?Chromecast.? Once you select this, your presentation will be visible on the Chromecast-connected displays. Casting Chrome Pages Casting a page from the Chrome browser is very easy to accomplish, as there is a simple integration that provides this ability. The Chrome browser features a button in the toolbar that allows you to cast the page to a device that you select. There is another means of doing so, via the menu – conveniently located near the casting button. Under that menu, select the Cast? option, and your active page will be cast onto your device – a process sometimes called ?casting a tab.? Activating Guest Mode There will likely be visitors to your office for meetings and such, visitors who may need to use your Chromecast device to present their own information. If you want to avoid giving out your Wi-Fi password to anyone looking to use their Chromecast, try using Guest Mode. Using the Google Home app on your smartphone, you can control an outside Chromecast by clicking on the three-dot menu at the top-right of the application, activate Guest Mode, and then anyone can use the Chromecast in the room like normal. Performing a Factory Reset Like any other piece of tech, a situation might come about where you need to reset your device. Here is how you do it: The first way you can do this is, of course, manually, by pressing and holding the Chromecast button until the LED turns orange and then to white. Once it?s white, let it go, and your Chromecast will reboot. Another method is to go […]
